Privacy Policy
- Introduction
WHALEAWAY is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website whaleaway.travel and use our services.
- Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and travel preferences.
- Payment Information: Credit card details, PayPal account information, and other payment information (processed securely and not stored on our servers).
- Technical Information: IP address, browser type, and usage data.
- How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our travel planning services.
- To communicate with you, including responding to inquiries and providing customer support.
- To process transactions and send related information.
- To personalize and improve our services.
- To comply with legal obligations and resolve any disputes.
- Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and email delivery.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free.
- Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Objection: You can object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us at support@whaleaway.travel.
- Cookies
We use cookies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our website. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly if you do so.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@whaleaway.travel
- Contact Form: whaleaway.travel/contact-me
- Instagram: @whaleaway_tp
- Facebook: Whaleaway